Use the payment source
Check the processor, bank, invoice system, or other external record that actually received the transaction.
Manual post-payment delivery
How to Manually Enable Photo Downloads After Payment
Use a controlled workflow to verify an external payment, check final files, manually enable gallery downloads, test access, and notify the client.
- Verify payment in the external payment source
- Review final files before changing access
- Save, test, and document the manual release
Quick answer
To manually enable photo downloads after payment, verify the payment in the external system that actually received it, confirm the correct client and order, review the final gallery files, then change the GalleryDock download setting and save it. Test the public client view before notifying the customer. GalleryDock does not automatically detect arbitrary external payments in this workflow, and enabling a download is an operational delivery action—not a legal photo release or proof that a payment was valid.
Payment check
Verify the external event before delivery
A message or screenshot is not a substitute for checking the authoritative payment source and matching it to the correct job.
Match client and order
Confirm the customer, project, amount, currency, and invoice or order reference before proceeding.
Check final status
Distinguish completed funds from pending, failed, reversed, disputed, or partially paid states.
Assign responsibility
Make one named person responsible for the verification and manual release decision.
Release workflow
Enable only the intended download
Treat the access change as a controlled production step with a file review and a public-view test.
01
Open the correct gallery
Confirm the client, project title, and current publication state before editing settings.
02
Review deliverables
Check final versions, promised scope, filenames, and any watermark or preview distinction.
03
Enable and save
Change the appropriate download setting and save it once the prerequisites are satisfied.
04
Test the client view
Open the public route and verify that the expected download path works without owner privileges.
Handoff
Notify and record the outcome
A short operational record protects both the client experience and the team's ability to audit a manual decision.
Record the evidence
Store the payment reference, verifier, timestamp, gallery, and access change in the appropriate business record.
Send the real link
Use the tested gallery route and describe the available download scope accurately.
Explain the next step
Tell the client how to access the files and whom to contact if the expected control is missing.
Handle reversals separately
Use the business's documented dispute or refund process; do not assume a gallery setting resolves payment risk.
Comparison
Ways to connect payment and photo delivery
This guide covers an external payment followed by a deliberate manual GalleryDock access change.
| Approach | Best for | Tradeoff |
|---|---|---|
| Manual external verification | Low-volume controlled delivery | Requires a responsible human and an audit step |
| Integrated commerce flow | Supported purchases tied directly to delivery | Depends on the actual product and integration behavior |
| Client payment screenshot | Starting a conversation | Not an authoritative payment record |
| Automatic email assumption | Nothing without a verified trigger | Can release files after a false or mismatched signal |
| Legal photo release | Rights and usage authorization | A different legal concept from download access |
Bank-transfer invoice
Verify settled funds and invoice identity, review the gallery, then manually enable and test access.
External card payment
Use the processor's completed transaction record rather than a forwarded client message.
Partial payment
Follow the written business rule for deposits and balances instead of assuming any payment permits final delivery.
Frequently asked questions
Questions about this workflow
Does GalleryDock automatically detect my external payment?
Not in this workflow. Verify the payment in the external source and make the GalleryDock access change deliberately.
Is a client screenshot enough proof of payment?
No. Use the authoritative processor, bank, or invoice record and confirm its final status.
What should I check before enabling downloads?
Match the client and order, verify settled payment according to your policy, and review the final gallery files and promised scope.
Is enabling downloads a legal photo release?
No. Download access is an operational delivery setting. Rights, licensing, and legal releases require their own appropriate documents and advice.
Should I test after saving the setting?
Yes. Use the public client view to confirm the intended control and file path before sending the release message.
Can access be changed again later?
Gallery settings can be updated, but already downloaded local files cannot be recalled. Handle any later restriction according to your agreement and documented process.
Related resources
Enable or disable gallery downloadsFollow the owner setting, save, and public-view verification steps.Show clients how to downloadExplain the permitted scope, quality, ZIP, and verification workflow.Send a gallery delivery emailUse a message that matches the gallery's actual access and next step.Revoke future download accessRespond deliberately when future gallery downloads must be stopped.
Pricing
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- 3 galleries
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- Image upload: 50 MB
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- Sell print products in your shop
- 15% shop fee per sale
- Your own profile in client galleries
- Password-protect client galleries
- Use your own logo as a watermark
- Let clients select images and mark favorites
- Control photo and video downloads
- Embed galleries on your own website
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Ideal for photographers who regularly deliver client galleries.
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- Image upload: 100 MB
- Video upload: 15 GB
- Your own shop for digital sales
- Sell print products in your shop
- Only 10% shop fee per sale
- Your own profile in client galleries
- Password-protect client galleries
- Use your own logo as a watermark
- Let clients select images and mark favorites
- Control photo and video downloads
- Embed galleries on your own website
- Hide GalleryDock branding
- Use your own logo in galleries
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EUR 348 billed yearly. plus VAT
For photographers managing many projects, videos and growing storage.
- Unlimited galleries
- 1 TB storage
- Photos & videos
- Image upload: 100 MB
- Video upload: 30 GB
- Your own shop for digital sales
- Sell print products in your shop
- Only 5% shop fee per sale
- Your own profile in client galleries
- Password-protect client galleries
- Use your own logo as a watermark
- Let clients select images and mark favorites
- Control photo and video downloads
- Embed galleries on your own website
- Hide GalleryDock branding
- Use your own logo in galleries
For regular client delivery
Keep manual release controlled
Use GalleryDock after authoritative payment verification, final file review, a saved access change, and a real client-view test.
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