Identify the project
Check client, gallery title, and current publication state so another job is not changed accidentally.
Gallery owner controls
How to Enable or Disable Client Gallery Downloads
Enable or disable GalleryDock client gallery downloads, save the owner setting, test the public view, and keep shop and print paths separate.
- Change the setting only in the correct gallery
- Save and test through the public client view
- Keep direct downloads separate from shop and print fulfillment
Quick answer
To enable or disable client gallery downloads, open the correct GalleryDock gallery, review its delivery stage, change the relevant owner download setting, save it, and then test the public client view. Enabling access should match the promised files and quality; disabling future access does not recall files that clients already saved locally. Shop purchases, print products, and other fulfillment paths remain separate workflows, so the public test must confirm the exact experience intended for this gallery.
Before changing
Confirm the gallery and delivery stage
An access setting should reflect the real project promise, final-file readiness, and any separate commerce path.
Review file readiness
Confirm that the gallery contains the versions and scope intended for the next client step.
Check the agreement
Match access to the delivery package, timing, payment rule, and client instructions.
Separate commerce paths
Do not treat a direct download toggle as a replacement for shop orders, print products, or fulfillment.
Owner workflow
Change, save, and verify the setting
The workflow is complete only after the saved value produces the intended public result.
01
Open gallery settings
Navigate from the correct owner project to the setting that governs client downloads.
02
Choose the intended state
Enable downloads for the approved delivery or disable them for the current workflow requirement.
03
Save the change
Complete the save action and confirm that the owner interface reflects the new state.
04
Test publicly
Open the client route without relying on owner privileges and verify desktop and mobile behavior.
Operational safety
Communicate what the setting does
A clear message prevents clients from confusing future gallery access with files already downloaded or with separate purchases.
Describe the scope
Tell clients whether access covers individual files, a selected set, or the available gallery delivery.
State the timing
Explain when access begins or ends according to the project's agreed process.
Acknowledge local copies
Disabling future access cannot recall files that a client has already saved on another device.
Keep an internal note
Record who changed the setting, when, why, and which public path was tested.
Comparison
Gallery access and delivery controls
Use the control that matches the desired client action; similar-looking paths can have different responsibilities.
| Approach | Best for | Tradeoff |
|---|---|---|
| Direct downloads enabled | Approved file delivery through the gallery | Must match the promised scope and ready files |
| Direct downloads disabled | Preview, proofing, or a paused future delivery | Clients cannot use that direct route for new downloads |
| Shop purchase | Products or files sold through an available commerce flow | Order and fulfillment states remain separate |
| Print ordering | Physical products through the intended print path | Not controlled by the direct-download setting alone |
| Revoked future access | Stopping subsequent gallery downloads | Cannot recall copies already stored locally |
Proofing stage
Keep direct delivery aligned with a selection-only workflow until final files are ready.
Final delivery
Enable the approved scope, save, test representative files, and send matching instructions.
Access correction
Disable future downloads, verify the public result, and communicate the limitation without claiming recall.
Frequently asked questions
Questions about this workflow
Where do I enable client gallery downloads?
Open the correct gallery's owner settings, use the relevant download control, save it, and verify the public client view.
Should I test after changing the setting?
Yes. Check the public route on desktop and mobile without depending on owner privileges.
Does enabling downloads verify payment?
No. Payment verification is a separate process. Use the authoritative payment or order source before any payment-dependent release.
Does disabling downloads delete client files?
No. It affects future gallery access but cannot recall copies that were already downloaded and stored elsewhere.
Does this control shop or print fulfillment?
Do not assume that. Direct gallery downloads, purchases, print products, and fulfillment have separate paths and should be tested independently.
What should the client message include?
State the gallery link, access instructions, available scope, timing, download steps, and a contact path for a missing control.
Related resources
Help clients with a missing buttonSeparate settings, access, purchase, and browser causes before escalating.Release downloads after external paymentVerify payment separately before making and testing a manual access change.Explain gallery downloadsGive clients the normal scope, quality, ZIP, and verification workflow.Revoke future download accessUse a controlled incident workflow and acknowledge the limit on local copies.
Pricing
Start free and upgrade when you need more.
Free
Free forever
0 EUR
EUR 0 per month
Perfect for sharing your first galleries professionally.
- 3 galleries
- 1 GB storage
- Photos & videos
- Image upload: 50 MB
- Video upload: 750 MB
- Your own shop for digital sales
- Sell print products in your shop
- 15% shop fee per sale
- Your own profile in client galleries
- Password-protect client galleries
- Use your own logo as a watermark
- Let clients select images and mark favorites
- Control photo and video downloads
- Embed galleries on your own website
Start free, no credit card required
Base
Monthly
19 EUR
EUR 228 billed yearly. plus VAT
Ideal for photographers who regularly deliver client galleries.
- Unlimited galleries
- 200 GB storage
- Photos & videos
- Image upload: 100 MB
- Video upload: 15 GB
- Your own shop for digital sales
- Sell print products in your shop
- Only 10% shop fee per sale
- Your own profile in client galleries
- Password-protect client galleries
- Use your own logo as a watermark
- Let clients select images and mark favorites
- Control photo and video downloads
- Embed galleries on your own website
- Hide GalleryDock branding
- Use your own logo in galleries
For regular client delivery
Pro
Monthly
29 EUR
EUR 348 billed yearly. plus VAT
For photographers managing many projects, videos and growing storage.
- Unlimited galleries
- 1 TB storage
- Photos & videos
- Image upload: 100 MB
- Video upload: 30 GB
- Your own shop for digital sales
- Sell print products in your shop
- Only 5% shop fee per sale
- Your own profile in client galleries
- Password-protect client galleries
- Use your own logo as a watermark
- Let clients select images and mark favorites
- Control photo and video downloads
- Embed galleries on your own website
- Hide GalleryDock branding
- Use your own logo in galleries
For regular client delivery
Keep gallery access intentional
Use GalleryDock owner settings, a saved public-view test, and accurate client instructions to control direct photo delivery.
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